Conflicts with youth welfare?
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You don't feel listened to or taken seriously?
Conflicts with youth welfare?
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As a supra-regional ombudsman's office, we are not assigned to any service area.
For those seeking advice, this means:
Please check the map for your regional ombudsman's office and get in touch with your local contact person first.
Ist eine Ombudsstelle der richtige Ansprechpartner?
If you have a conflict with the youth welfare office or a youth welfare organisation (e.g. family support, residential group...), you are in the right place at an ombudsman's office.
The regional ombudsman's offices in Lower Saxony can
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inform you about your rights
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advise you on your specific concerns
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and support you in asserting your rights
Our advice is for you
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free of charge
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and anonymously if you wish.
Are you still unsure whether you've come to the right place?
We can clarify this in an initial consultation!
The ombudspersons always work on behalf of you and your children.
This means that we do not put forward our own point of view. We support you and your family in being taken seriously by the youth welfare office and the support organisations.’
The ombudsman offices ensure a balance of power between the youth welfare professionals, the young people and their families in the youth welfare system.
Here are some examples of possible conflict situations in youth welfare services:
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their requested youth welfare service has been rejected
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Their current youth welfare services (e.g. family support) are to be terminated against their will they do not agree with the actions of the youth welfare organisation
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they do not agree with the notice of seizure
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Would you like to know more about ombudsperson counselling?
These examples are not exhaustive. Some questions arise again and again; you may already find some answers on the pages of the Federal Ombudsperson Network.
BerNi is a contact point for the whole of Lower Saxony that is independent of the interests of public and private organisations and acts as a superordinate coordination and advice centre.
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There are already many answers here
BerNi is a contact point for the whole of Lower Saxony that is independent of the interests of public and private organisations and acts as a superordinate coordination and advice centre.
Take a look at the booklet ‘Stress with youth welfare?’
Ways to ombudsman counselling
Publisher: Federal Network of Ombudspersons for Child and Youth Services
Click on the booklet
